KLM Airline has upgraded its World Business Class seats in all its Boeing 777 aircraft in a move aimed at meeting evolving customer needs.
Both the Boeing 777-300 and the 777-200, will be equipped with the updated World Business Class seats that come with a sliding door for more comfort and privacy.
Commenting on the upgrade, Air France-KLM General Manager for East and Southern Africa, Nigeria, and Ghana Marius van der Ham said, “The seats have been improved in terms of design, technology, and sustainability criteria. Based on extensive customer and competitive research, we have improved the seat so that the customer can enjoy even more privacy and comfort during the flight. With the renewed World Business Class, Premium Comfort, Economy Comfort, and Economy Class seats, KLM is ready to meet the different wishes of passengers. We are pleased to be able to offer our customers worldwide these products and additional services.”
Thanks to innovative developments, the seats, including all associated technology, are on average 10 – 15 percent lighter than Business Class seats in the same segment. This contributes to KLM’s sustainability objectives.
Besides the lightweight sliding door that is easy to open and close, the upgraded seats offer passengers direct access to the aisle. The chair can be adjusted to a comfortable bed of two meters (198 cm) or even closed for more privacy while working, relaxing, and/or sleeping.
More personal adjustment options and useful functionalities, including adjustable support for the lower back and a relaxed mode with a subtle back massage, is available.
Furthermore, there are several charging options for equipment conveniently located within sight of the passenger. There is also the option of wireless charging, a lockable cupboard with extra storage space, and a built-in mirror. The chair offers a recessed bottle holder to safely place a bottle of water ‘on’ the table, even in the event of turbulence.
KLM chose the Jamco Venture seat in a 1-2-1 configuration, with direct aisle access for each passenger. The Jamco Venture seat is already in use in the World Business Class of the Boeing 787 aircraft.
Based on extensive customer research, KLM has further improved the seat in collaboration with the supplier. The entire design of JAMCO in collaboration with KLM, and in particular the setup of the personal cabin, is overall lighter than other World Business Class seats in the same segment, without compromising on quality.
These aircraft are also fitted with the latest Premium Comfort Cabin. The conversion is expected to be completed within a year.
Other World Business Class services, such as the catering concept and Sky Priority, remain unchanged.