Rebecca Mbithi Leaves Family Bank As CEO, Nancy Njau Takes Over

by Business Watch Team

The Board of Directors of Family Bank has announced that Managing Director & Chief Executive Officer Rebecca Mbithi will be transitioning from the bank after a five-year term at the helm to pursue other personal interests.

Rebecca Mbithi has served as the Managing Director and CEO since 2019. She previously served the bank as the Company Secretary and Chief Legal Officer.

During her five years as the MD and CEO, Ms. Mbithi steered the Bank through a turbulent season that included the COVID-19 pandemic. She will leave the bank having led it through a period of steady growth in profitability and having also spearheaded development of staff capacity through various trainings. She also spearheaded the bank’s digital transformation leading to the Bank’s recognition among the top-performing banks in terms of customer responsiveness and satisfactory digital experiences by the Kenya Bankers Association (KBA).

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During Ms. Mbithi’s tenure, the bank has maintained a stable outlook, underpinned by a strong market position, a robust funding base, and excellent liquidity, as recognized by Global Credit Rating, a South African rating firm. Under her leadership, Family Bank’s asset base almost doubled between 2019 and 2023 while loan books grew by over 40%.

“We would like to sincerely thank Rebecca Mbithi for her immense contribution to Family Bank’s journey. She steered Family Bank to steady growth in profitability while offering the customers even greater value in products and services. Notably, Ms. Mbithi shepherded the bank during a very successful corporate bond issuance. As a Board, we would like to wish her all the best in her new endeavor,” said Dr. Wilfred Kiboro, the Chairman of Family Bank’s Board of Directors.

Dr. Kiboro also announced the appointment of Nancy Njau as the new MD & CEO pending regulatory process and approvals.

The new Family Bank CEO Nancy Njau.

Nancy has served the bank for 21 years in various capacities including being the Head of Retail Banking, Chief Officer Public Sector, and currently the Ag. Chief Commercial Officer.

She holds a master’s Degree in Business Administration specializing in Strategic Management from Jomo Kenyatta University of Agriculture and Technology, a Bachelor of Commerce Degree (Accounting) from Kenyatta University, and a Higher Diploma in Human Resource Management.

In addition, she is a Certified Public Accountant of Kenya (CPA-K) and a Certified Executive Leadership Coach. She has also attended the prestigious Advanced Management Program (AMP) at Strathmore University. She has attended numerous courses on Performance Management, Credit Management, Transformational Leadership, and Customer Service among others.

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