Top 4 Insurance Companies In Kenya With Great Customer Services

by Business Watch Team

It is not easy to shop for insurance in Kenya. There are so many players in the market and sometimes it is hard to tell who offers the best services. Here are the 5 insurance companies that we feel you should start with:

Xplico Insurance

Xplico’s exponential growth in retail underwriting over the past ten years has seen the company set up a vibrant Corporate Division to cater to both SMEs and well-established companies.

The company goes beyond simply providing insurance solutions that suit one’s business needs. They provide decisive financial solutions, cutting a niche in corporate insurance. With a team of experienced local and international staff, the Corporate Division provides tailor-made insurance policies created to protect one’s business and advise them on market trends and new products.

The company works with a number of reputable insurance brokers and Agents to ensure quality services for all their clients.

When working with corporates with their own risk management units, Xplico Insurance collaborates in order to ascertain the most suitable cover available; with businesses that have issues based on significant debt burden and SMEs without established risk management departments, they advise businesses on their current insurance arrangements and recommend service providers that will assist in reviving their business.

For more details, you can visit their website

Jubilee Insurance

Jubilee Holdings is the only ISO-certified insurance group listed on the three East Africa stock exchanges – The Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange and Uganda Securities Exchange.

It has a network of offices in five countries – Kenya, Uganda, Tanzania, Burundi, and Mauritius which are highly rated on leadership, quality, and risk management and have been awarded an AA in Kenya, AAA in Uganda, and an A in Tanzania.


The British-American Insurance Company, also known as Britam is a top-tier financial organization established in Kenya that offers cutting-edge insurance services. For example, the Afya Tele is a health microinsurance plan aimed at SMEs and registered groups of ten or more people. In addition, in 2019, the company received the Tall Buildings and Urban Habitat (CTBUH) award. Moreover, Britam was recognized as the best life insurance company in 2019 by the Association of Kenya Insurance (AKI)Agents. Today, Britam is Kenya’s most flexible and best life insurance company, thanks to its unique strategy and years of experience in the market.

CIC Insurance General

Many homeowners do not realize the value of home insurance until something goes wrong. Such as a fire, robbery, terror attack, explosion, or anything else that could cause property harm. As a result, having a domestic package gives you peace of mind, knowing that you will get compensated in such situations. That’s where CIC insurance comes into play. Third-party liabilities and domestic employees also get covered from accidental injury. CIC General Insurance is one of Kenya’s most well-known insurance and financial services firms.

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