Uber Eats celebrated excellence in the restaurant and merchant industry during its second annual Merchant Awards. The special event held at Ole Sereni brought together small, medium, and large restaurant businesses, as well as non-food merchants such as (supermarkets, grocery players, pharmacies, liquor merchants, and more) who have gone above and beyond in providing exceptional service to consumers throughout the year, on the Uber Eats platform.
According to Kui Mbugua, General Manager for Uber Eats, Kenya, the Awards provide an opportunity to celebrate the hard work and dedication of merchants who use the Uber Eats platform.
She added: “We are proud to work with such incredible merchants who consistently go above and beyond to deliver exceptional food, goods, and services. Their dedication to quality and innovation has played a significant role in the growth and success of Uber Eats in Kenya. Uber Eats remains committed to nurturing and promoting the growth of the Kenyan hospitality and retail industry.”
The Uber Eats Merchant Awards are derived from consumer votes for various merchants as well as operational excellence metrics, based on Uber Eats data and operational metrics.
Trufena Oyatsi, Account Coordinator at Uber Eats shared: “We are delighted to spotlight the exceptional merchants who make our platform thrive. Beyond food delivery, Uber Eats’ expansion into new categories is a testament to our dedication to meeting the diverse needs of consumers. We have taken great steps to offer more to our consumers and our merchant partners have been a key to that success.”
The addition of grocery and everyday essentials, pharmaceuticals, beauty and wellness, and alcohol, among others, showcases Uber Eats’ ambition to evolve into a comprehensive delivery platform.
During the ceremony, award categories included, Best African Cuisine, Best Burger, and Best Coffee Cafe. Ando Foods was named the Restaurant of the Year and received a prize of Ksh 250,000 in promotional funds. The winners of these awards represent a diverse group of businesses that have excelled in providing top-notch services to consumers while embracing the ever-evolving landscape of the digital age.
The 2023 Uber Eats Kenya Merchant Awards winners include:
- Best African Cuisine Restaurant: Mona Swahili Restaurant
- Best Indian Cuisine Restaurant: Dill! – Curries & Grill
- Best Fast Food Restaurant: KFC
- Best Chinese Cuisine Restaurant: Wok on Wheels
- Best Burger store: Mama Rocks
- Best Coffee Cafe: Java House
- Best Pizza outlet: Pizza Hut
- Best Dessert: Java
- Best Italian Cuisine Restaurant: Mambo Italia
- Best Value Breakfast Restaurant: CJs
- Best Lunch Restaurant: Galito’s
- Best Dinner: Nana Swahili
- Best Liquor: Rolling Barrel
- Best Grocery: Artcaffe Market
- Best Pharmacy: Goodlife Pharmacy
- Best Supermarket: Chandarana Foodplus
Uber Eats continues to provide a diverse and exciting range of restaurants for customers to choose from. The platform has become a culinary hub, offering an array of culinary experiences. This year, Uber Eats also expanded into more locations across Kenya including Eldoret, Naivasha, Nakuru, and Mombasa.